client in the IT industry is looking for a IT Service Management Administrator to join their dynamic a deep understanding of ITIL and experience in service delivery, incident, and problem management, change continuous service improvement. Responsibilities: Administer and maintain the ITSM service desk platform workflows, automation rules, and service catalogue items. Define and manage service-level agreements (SLAs). other related duties and participate in special Service Management projects as assigned. Collaborate with
Our client is a leading international Internet Service Provider that offers amazing career opportunities
the ICT services sector is looking for a Service Delivery Manager to join their team. The Service Delivery Delivery Manager (SDM) is responsible for the service relationships with one or more customers and is accountable improvement and development of service. This role manages the customers' service level expectations and monitors monitors, reports on, and drives service performance on behalf of the customer through relevant internal Take full responsibility for any in scope monthly service / project reviews and identify opportunities for
and insurance. Through our bespoke consultancy service, we work with leading banks and insurers to transform projects, as our versatile knowledge of financial services, data systems, quantitative experience and strategic strategic insight allows us to provide a unique service to our clients. We are always looking for new talent
provider of permanent and temporary recruitment services to the South African, European and UK marketplace knowledge of SQL and Relational databases Visual Studio 2013 Source Control (e.g. TFS and GIT) Domain Driven
and Customer Service Experience: Knowledge of marketing strategies and customer service best practices Protection of Personal Information Act, Act 4 of 2013 (“POPIA”).
and Customer Service Experience: Knowledge of marketing strategies and customer service best practices Protection of Personal Information Act, Act 4 of 2013 (“POPIA”).
cloud technology with cyber security, and managed services is looking for a Private Cloud - Infrastructure management for a large UK based client Working with the Service Integrator, 3rd line Infrastructure support specialists security of services Maintaining documentation quality standards Working within a Service Management framework volumes to a high level of service To provide an exceptional level of service to all our clients To ensure Azure VMware Solution (AVS) support Containers and Service Fabric support Microsoft Azure Microsoft Intune
cloud technology with cyber security, and managed services is looking for a Private Cloud - Infrastructure management for a large UK based client Working with the Service Integrator, 3rd line Infrastructure support specialists security of services Maintaining documentation quality standards Working within a Service Management framework volumes to a high level of service To provide an exceptional level of service to all our clients To ensure Azure VMware Solution (AVS) support Containers and Service Fabric support Microsoft Azure Microsoft Intune
knowledge Active Directory Exchange Server 2010/2013 (2016 advantage) Matric N and A Nice to have MCSE