culture is looking for a Customer Service Representative to attend to our customers including telephonic queries in an inbound call centre environment, maintaining standards of high customer orientation and professionalism computer programs and hardware. Proficiency in customer relationship management (CRM) and task management that service desk analysts possess competency in call centre management tools. Monthly Salary: Market
culture is looking for a Customer Service Representative to attend to our customers including telephonic queries in an inbound call centre environment, maintaining standards of high customer orientation and professionalism computer programs and hardware. Proficiency in customer relationship management (CRM) and task management that service desk analysts possess competency in call centre management tools. Monthly Salary: Market
and act as a product owner as needed. Research customer needs, market trends, and potential partnerships products in emerging markets. Familiarity with human-centered and service design concepts. Fluency in technology
them into technical specifications. Build and customize CRM functionalities, ensuring alignment with business of Odoo Apps and their customization (3-4 years). Exposure to contact center solutions. Basic understanding
Performance Indicators: Provide 1st Line Support. Customer interaction. Knowledge of telecommunications and of fibre and data infrastructure Understanding customer requirements Workstation setup. Update internal internal systems with all work carried out. Update call administrators on progress. Submit paperwork for month
Performance Indicators: Provide 1st Line Support. Customer interaction. Knowledge of telecommunications and of fibre and data infrastructure Understanding customer requirements Workstation setup. Update internal internal systems with all work carried out. Update call administrators on progress. Submit paperwork for month
focused on building long-term relationships with customers. This position involves providing both remote will assist customers and internal staff through various channels, log and update support calls, offer basic
having implemented at least 5 new customer solutions. Guide customers throughout the software implementation requirements and operational objectives of the customer. Produce professional documentation of current direction to both internal implementation team and customer implementation team May contribute to the business business development process by participating in sales calls, assisting with proposal development, and delivering delivering presentations Provide prompt, exceptional customer service and support Expertise & Skills: Minimum
communications platforms, collaboration tools, and contact center solutions. Responsibilities: Execute fundamental
visionary in the provision of innovative ICT and Data Center infrastructure solutions. Requirements: At least industrial and commercial experience with a Data Center Infrastructure skill set. At least 2 years' experience vendors and competitors' products. Investigate customers of data centre operations complains, determine implement designed solutions in accordance with the customer needs. Selects appropriate technical options optimising