limited to: Attend to field service calls. Attend to workshop repair calls. Service, maintain, and repair accurately update and close service calls. Attend to a target of 5 service calls per day subject to availability requirements. Attend to service calls in the Eastern Cape region. Attend to service calls within required SLA times the service controllers with regard to service calls. Continually communicate with the service controller
and Consulting experience with preferably Data Centre Infrastructure and ICT environment Architectural Certifications (APC, Emerson, etc – Certified Data Centre Design Engineer and relevant product certification
technologies, with a solid understanding of Contact Centre processes and technology to join dynamic, well-established learning technologies Solid understanding of contact centre processes & technology Proficient in data visualization
and support the various partners within the MD Centre of Excellence, external suppliers, and third parties Site and Pnet. Please refrain from calling the Distribution Centre (DC) or emailing applications directly
and support the various partners within the MD Centre of Excellence, external suppliers, and third parties Site and Pnet. Please refrain from calling the Distribution Centre (DC) or emailing applications directly
Forecasting Billing Attend Sales Calls, Practice Lead Calls & Staffing calls and take appropriate follow
Experience Microsoft 365 & SharePoint Admin Centre Email Migrations Networking Setup, Maintenance
of SLAs.
Why
business. ENVIRONMENT: A top cloud CRM and Contact Centre solutions company in Southern Africa would like external applications and APIs, such as contact centres and Asterix. Ensure data integrity, security, and
team. The candidate will be logging all IT related calls and do problem shooting. Therefor needs to be technically