Technician to join their technical support team. Key performance areas: Technical support primarily DF products
resolution to completion. Technical Support: Provide expert-level technical support and troubleshooting assistance
candidate will be responsible for providing technical support and assistance to end users in the organisation running smoothly. Responsibilities: Provide technical support to end users on a variety of IT issues, including
candidate will be responsible for providing technical support to the employees and customers, resolving systems. Responsibilities: Provide first-line technical support to end users, resolving hardware and software
(Server, LAN, WAN) Provide 2nd and 3rd level technical support to the desktop support team Assist the desktop incidents older than one day Arrange for external technical support where incidents cannot be resolved in house
Infrastructure level escalation point for technical support ● Ongoing training of support staff on new Infrastructure level escalation point for technical support ● Ongoing training of support staff on new
will form part of an agile technical team, designing, deploying and supporting critical network infrastructure clients with technical questions surrounding Meraki, Cisco and general networking Managing support tickets Meraki and ISE customers General internal technical support Please do not apply using Scanned CVs, no clients with technical questions surrounding Meraki, Cisco and general networking Managing support tickets Meraki and ISE customers General internal technical support This role is a fully remote position, for
of 4 years in the Telematics industry in technical support, end user support or account management Deep
for our client based Cape Town to provide technical support and assistance to customers, whether on the
diagnosing possible hardware and software issues. Technical Support Responsibilities: Identifying hardware and