operating systems, email, and more Adherence to call logging processes and meeting SLAs Password resets work and clients Company Cell phone for company calls Option for further studies
with Finance master data objects (profit centre, cost centre, cost element, G/L account, asset master)
team. The candidate will be logging all IT related calls and do problem shooting. Therefor needs to be technically
authorisation support calls within agreed SLAs • Administration of authorisation calls on CRM • Actioning Actioning SAP Share Point Access requests and calls logged on CRM i.e. creating new users, assigning access,
stakeholders Make phone calls to zero visit AMs and ask them “why did you not make any calls during the month Number of reports generated, number of sales rep calls attended, reports provided on time, organigram maintained
escalation of any issues and calls. Ensure prompt feedback to all calls assigned and do follow ups with function – logging and maintaining all support calls Matric CompTia A Essential CompTia N or IT Diploma
infrastructure, software technologies, networking, Data Centres, hardware, and integration Experience and a proven
LTE routers for betting •Call outs to the branches and be part of an on-call roster •Computer repairs
improvement ● Manage national and international calling underlying carriers including cost analysis and irregularities or disputes from carriers, provide call records or other requested data, and work on resolutions updating product catalogues ● Maintaining and updating call charge rates ● Ensuring that prefix lists are maintained assurance tasks such as ensuring that cost effective call routes are utilized and that provisioned services improvement ● Manage national and international calling underlying carriers including cost analysis and
Xcede CALLING ALL CLOUD DATA ENGINEERS An exceptional company, within the media industry, is looking