SIMS Administer the quality control checks and corrective actions on SIM cards Manage the daily/weekly/monthly against the network operator's databases and take corrective action to maintain integrity Minimize the cost high data volumes are managed by exception and corrective action taken timeously Test all new products
problems to customer service center and monitor corrective actions. Provide regular feedback / reports to Do first line fault correction. Refer second- and third-line problems to correct person. Establish problem
problem research to route the customers query to the correct resolver team or apply an appropriate resolution all Pending UNA requests. Ensure the device is correctly prepared before deployment. Set up user profiles
Continuous improvement - Design, code, debug and correct programs to ensure business requirements are met of multiple projects -Design, code, debug and correct programs to ensure business requirements are met;
RFQ/RFP submissions. Regular verification of correctness of contract purchase pricing. Tracking and reporting management: Analysing master data and ensuring correct item grouping. Regular review of supply lead-times
and training. • Preventative maintenance—When corrective maintenance activities are low, work will be Ensure his/her support tickets are completed correctly and timeously. • Completion of RCA report when
ensure that automation and system requirements are correctly defined and prioritised. Drive process optimisation delivery incidents, including BTB incidents, are correctly and timeously logged and appropriately escalated personal responsibility for correcting customer-service problems and correct any such problems promptly structures. Use this to escalate queries to the correct person or team as required. Communicate with, assist and implement corrective action when any aspect of the processes does not function correctly by identifying
ensure that automation and system requirements are correctly defined and prioritised. Drive process optimisation delivery incidents, including BTB incidents, are correctly and timeously logged and appropriately escalated personal responsibility for correcting customer-service problems and correct any such problems promptly structures. Use this to escalate queries to the correct person or team as required. Communicate with, assist and implement corrective action when any aspect of the processes does not function correctly by identifying
by ensuring that report content is accurate and correct. Develop user define reports to provide on demand or graph format. slides are to be narrated with correct spelling grammatical structure. Key Competencies: by ensuring that report content is accurate and correct. Develop user define reports to provide on demand or graph format. slides are to be narrated with correct spelling grammatical structure. Key Competencies:
test cases, ensuring that all test results are correctly recorded against the system · Coordinating all