and manage your work record via regular time and ticket/ task time entries. Provide guidance and training
troubleshooting steps in the internal knowledge base or ticketing system Mentor and coach junior support engineers
shooting steps in our internal knowledge base or ticketing system Communicate effectively with customers
shooting steps in our internal knowledge base or ticketing system Communicate effectively with customers
troubleshooting steps in the internal knowledge base or ticketing system Mentor and coach junior support engineers
system/technical issues by logging service desk tickets with IT Track all system/policy/operational changes
system/technical issues by logging service desk tickets with IT Track all system/policy/operational changes
documentation and providing time estimates for tickets. Frameworks / Skills: NET Framework ASP.NET Webforms
g., user authorisation, firewalls), Prioritise tickets that need to be settled, Installations, upgrades
digital healthcare crusader Here is your golden ticket: 6 years battling it out in the .NET arena (think