dependent on experience Duties: Deliver on and be accountable for auditing and documenting the process and pass to Account Management colleagues. Achieving Company business objectives in managing account relationships
satisfaction. -Collaboration with Team Leads and Account Managers: Work closely with the Customer Care Support Customer Care Account Managers to align technical support activities with overall customer account strategies
requirements including Unitisation, Investment Accounting, Fund Factsheets, and other fund data service Undergraduate Degree in Finance/Actuarial Science/Accounting/Mathematics or similar field with 2 years' work Undergraduate Degree in Finance, Actuarial Science, Accounting, Mathematics, Statistics, Information Systems
contractual communication is in place via the Key Account Managers
· Ensure PER reports are produced
Client Feedback is effective
· Manage Key Account Managers and responsible contract persons to effect
the business strategy is executed via the Key Account Managers
Grow Clients and new Business/Contracts·
Clients
· Provide oversight and guidance to Key Account Managers during tender/bid compilation
Develop
Labour Relations
· Understanding of financial accounting and billing systems and structures
· Understanding
individual contributor position and will take accountability for maximising the value of the product and
Ensure team accountability for production issues and delivery
Craft and maintain a coherent
outcomes
Provide vision and direction, foster accountability, and ensure team cohesion
Maintain personal
Prevention, Network Access Management and Privileged Account Management infrastructure and processes. What will Prevention system, rules and reports Privileged Account Management process Network Access Control - process
Prevention, Network Access Management and Privileged Account Management infrastructure and processes. What will Prevention system, rules and reports Privileged Account Management process Network Access Control - process
ongoing success of the business. Ensure team accountability for production issues and delivery Craft and outcomes Provide vision and direction, foster accountability, and ensure team cohesion Maintain personal