potential. About the Role: The Service Delivery Manager will be responsible for leading transitions across develop customised solutions. The Senior Transitions Manager will take over transitions of specific client engagements Interact extensively with business users, senior management, and IT personnel; Lead client engagements to Program Leads, Transitions Managers, Operations Leads, Operations Managers, Quality and PE team. Solutioning Training and Development: Program Leads, Transitions Managers, Training function, external vendors as needed
We are seeking a senior Project Manager to join our team- hybrid. The successful candidate will be responsible responsible for project managing the execution of: The strategic disintegration of designated businesses drive the execution of these plans. Delivery Management – Conduct risk assessments and develop contingency status and address issues. Scope and Quality Management – Ensure stakeholder specified requirements and delivered/ met. Communication and Reporting – Set and manage expectations with team members and stakeholders
seamless Digital Transformation Manager. The Digital Transformation Manager will drive business growth and and create value through IT interventions, while managing relationships with business client IT teams. Essential communicate expectations to internal teams; Incident Management: Maintain a database of major incidents for future project management methodology; Knowledge of ITIL framework (Incident Management, Problem Management, Change Change Management, Service Management); Process Specific Skills: Ability to interface and communicate at
Introduction Growing Fintech Description Operations Manager (Banking/Card) R1.m (neg) plus bonus Cape Town and mobile platforms. Responsibilities include managing day-to-day operations, optimizing business processes experience. Key performance areas: Operations Management: Oversee the daily operations of the banking and external stakeholders Compliance and Risk Management Ensure compliance with regulatory requirements banking platforms. 3rd Line Escalation Support Management: Please email your CV to [Email Disabled] or
Introduction Growing Fintech Description Operations Manager (Banking/Card) R1.m (neg) plus bonus Cape Town and mobile platforms. Responsibilities include managing day-to-day operations, optimizing business processes experience. Key performance areas: Operations Management: Oversee the daily operations of the banking and external stakeholders Compliance and Risk Management Ensure compliance with regulatory requirements banking platforms. 3rd Line Escalation Support Management: Please email your CV to [Email Disabled] or
ensuring the seamless delivery of IT support and management services. Core Responsibilities -Technical Support handling inquiries related to user and device management, Internet connectivity, firewall and WiFi configurations server and MS365 management. -System Monitoring and Maintenance: Utilize AI-powered management tools to proactively satisfaction. -Collaboration with Team Leads and Account Managers: Work closely with the Customer Care Support Team Team Lead and Customer Care Account Managers to align technical support activities with overall customer
needed. As the Business Process Executive, you will manage all aspects of CargoWise, reporting directly to matters go smoothly. Manage and generate automated reports for management from CW1. Manage CW1 groups and staff strict guidelines set by Directors. Proactively manage our relationship with CargoWise and our monthly duties and responsibilities may be assigned by management. Profile With a minimum of 5 years of experience needed. As the Business Process Executive, they will manage all aspects of CargoWise, reporting directly to
needed. As the Business Process Executive, you will manage all aspects of CargoWise, reporting directly to matters go smoothly. Manage and generate automated reports for management from CW1. Manage CW1 groups and staff strict guidelines set by Directors. Proactively manage our relationship with CargoWise and our monthly duties and responsibilities may be assigned by management. Profile With a minimum of 5 years of experience needed. As the Business Process Executive, they will manage all aspects of CargoWise, reporting directly to
remote support to end users (Including WFH users) Managing and supporting incidents logged within SLA agreements incidents and providing input to the end user problem management forum Ad Hoc assistance with projects and application Basic network troubleshooting skills Service Management and Call Ticketing systems (E.g. CA UniCenter Technologies Competencies Good people management skills Time management - prioritizing important issues Be
DevOps 9. Automation Testing 10. IT Project Management 11. Finance, Risk & Compliance 12. Engineering re, and develop solutions to overcome them. · Managing backups and tape rotation (Veeam). · Exchange (Patch/Backup/Asset/Security Management). · Ability to identify and manage technical risks. · Cybersecurity