JOB DESCRIPTION • Excellent understanding of IT Service Operations (ITIL) and continuous improvement • • Own initiative and team-player, Customer focus, Attention to detials • English business fluent (C1/C2 industry • Profound knowledge and experience on IT service operations and continous improvement as well as knowledge requirede • Operational Knowledge on Service Now, Maestro, SoX (ITGC) preferred • ITIL and Project industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a
guidance to other staffs. Provide high quality customer support throughout the project. Conduct defect integrating other systems to SAP (IDoc/SFTP/Web services, etc). Skills: Excellent oral and written communication industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a into insights, streamline operations, improve customer experience, and transform their business. Our twenty years of experience in delivering business services, garnering stellar client references, and maintaining
guidance to other staffs. Provide high quality customer support throughout the project. Conduct defect integrating other systems to SAP (IDoc/SFTP/Web services, etc). Skills: Excellent oral and written communication industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a into insights, streamline operations, improve customer experience, and transform their business. Our twenty years of experience in delivering business services, garnering stellar client references, and maintaining
enable and support our client's customers. Define interactions and services based on relevant business, technical solutions Actively collaborate with UX Architects, Service Designers, BA's, Product managers and other stakeholders Experience in designing products and services for Financial Services institutions. Knowledge Knowledge in processes and practices to develop new products and services. Knowledge of interaction models, flows and wireframes contextual uses for experience maps, user journeys and service blueprints. Understanding of areas of specialization
support our client's customers.
processes and practices to develop new products and services.
provider of permanent and temporary recruitment services to the South African, European and UK marketplace innovative enterprise solutions that help their customers contribute to economic growth. As a vibrant and operating systems. 2 years' experience with AWS Cloud Services. 1 years' experience working as a team lead. Experience programming language is beneficial. Financial services or banking organisations. Engineering data pipelines
seek improvement opportunities in IT systems and service delivery. Conduct training sessions to maximize network configurations. Deliver exceptional customer service and go the extra mile to ensure satisfaction seek improvement opportunities in IT systems and service delivery. Conduct training sessions to maximize network configurations. Deliver exceptional customer service and go the extra mile to ensure satisfaction
retrieval methods. Ability to liaise with the customer to understand requirements on projects. Able to as part of a team. Committed to excellent customer service. Structured and strong planning capabilities
retrieval methods. Ability to liaise with the customer to define specifications on projects. Ability as part of a team. Committed to excellent customer service. Structured and strong planning capabilities
dedicated to providing quality products and services to its customers. Committed to innovation and excellence