security
presented to Board of directors
· Ensure service levels are met and any non-conformances addressed
· Ensure Client Satisfaction and Service Excellence
· Ensure Client Audits are produced
Managers and responsible contract persons to effect service delivery
· Ensure all contract risk is managed
training plan and the training budget
· Ensure recovery of training cost from SETA
· Ensure training requirements are met
· Ensure HR functions are executed properly and timeously
the provision of a digitally enabled technology service as a group COE, drive business and transformation shared services, ensure Cyber and Information Security resilience, and act as technology governance and policies, and procedures. Create user guides and training materials to educate end-users on Intune functionality
the provision of a digitally enabled technology service as a group COE, drive business and transformation shared services, ensure Cyber and Information Security resilience, and act as technology governance and and procedures.
solutions.
Management (IAM), DLP experience, Cloud Security and Governance.Knowledge and skills:
resides in the Governance, Risk and Business Engagement function that is responsible for Governance and IT Risk co-ordinate risk review meetings with all SGT Service lines Capture and report on outcomes of review
troubleshoots incoming employee calls. Provides support services to employees with technical problems and information technology issues involving desktop, laptop or network services from local personnel or from employees using network implements standard operating procedures and customer service guidelines relating to IT support.
As a Platform L3) you will exercise your excellent customer service skills along with the ability to apply technical Problem, Change, CMDB, Asset, Service Catalogue, Knowledge, and Service Portal as well as custom scoped
be required to adhere to various SLAs within governance parameters in support of the successful implementation initiative files in an orderly manner as per the BCE governance requirements.
Governance:
/>The role of IT Risk Manager resides in the Governance, Risk and Business Engagement function of our
our client that is responsible for Governance and IT Risk Management.
The IT Risk Manager will
co-ordinate risk review meetings with all our clients Service lines