Monitoring and completion of all DBA related ServiceDesk calls
- Backup setup and monitoring
- Participates
Participates in providing 7-day/24 hour on-call support
Essential Requirements
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LTE routers for betting •Call outs to the branches and be part of an on-call roster •Computer repairs
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and after normal office hours.
remote working environment usingvideo calls
diagnoses, and troubleshoots incoming employee calls. Provides support services to employees with technical
vendors for seamless integration
performance result for any abnormalities, logging calls and following up with service providers and regions