UK, SA, Europe, Asia, and the US.
product backlog items based on business values and customer needs. Articulate and communicate product vision the product meets customer expectations Continuously gather feedback from customers and end-users to refine in effective prioritization Knowledge of user-centred design principles Understanding design quality
result for any abnormalities, logging calls and following up with service providers and regions. Routing of up and escalation and closing of tickets after customer agreement.
Â
Focus Area
and escalation Procedures within the prescribed service level agreements.
encompassing on-premises, Azure, and SaaS-hosted services. The successful candidate will ensure high standards
/>- Experience managing physical and virtual data centre environments.
- Understanding of technical
Willingness to work out of hours to accommodate service-affecting work or incident response.
Qualifications
qualifications.
- Experience within the financial services industry.
Technology Experience:
-
Managed Services Provider based in the UK and Cape Town.
Our SA team is looking for a 3rd
UK, SA, Europe, Asia, and the US.
duties:
CyberPro Consulting is a professional services company servicing the South African, European and Australian Oracle. We offer the highest quality professional services at competitive rates combined with flexible engagement turnkey options to onsite contractor services. CyberPro's services: 1. AWS and Microsoft Azure 2. Software consultants, CyberPro has a 24-year track record with a customer base ranging from enterprise to midsize businesses implementing automated processes. · Identify system/service bottlenecks and/or single-points-of-failure, and
CyberPro Consulting is a professional services company servicing the South African, European and Australian Oracle. We offer the highest quality professional services at competitive rates combined with flexible engagement turnkey options to onsite contractor services. CyberPro's services: 1. AWS and Microsoft Azure 2. Software consultants, CyberPro has a 24-year track record with a customer base ranging from enterprise to midsize businesses implementing automated processes. · Identify system/service bottlenecks and/or single-points-of-failure, and
energy, fast paced program of work within the Customer Program. The applicant would be responsible for delivery of I&T Projects for the VAS (Value Added Services) Business Unit. These projects are to deliver roadmap which includes Financial Services; Bill payments and Cellular Services ROLE OUTPUT/CORE TASKS • Responsible delivery of large/complex IS project(s) within the IS Customer Programme • Responsible for building and managing business areas of accountability within the IS Customer Programme • Responsible for delivering to the
achieve company objectives in serving customers. This role calls for commitment to exceptional credit and making every effort to maximise value for customers. The salary is market related and compensation