CyberPro Consulting is a professional services company servicing the South African, European and Australian Oracle. We offer the highest quality professional services at competitive rates combined with flexible engagement turnkey options to onsite contractor services. CyberPro's services: 1. AWS and Microsoft Azure 2. Software supporting all technology operations, driving service improvements in technology systems and processes ensure the efficient resolution of incidents and service requests. · Establish and maintain operational
maintain client Microsoft 365 environments including services such as Exchange Online, SharePoint, Teams, etc level of escalation for the Service Desk attending to more intricate service requests or requests which configuration) Knowledge of anti-virus and virus removal. Correct loading & reloading procedures of computers Virtualization and security hardening. Customer Service experience Education and Training Grade 12 A N
work and provides feedback for improvement or correction when needed
Deployment phase: work and provides feedback for improvement or correction when needed
Steady state (after
and followed.
written communication skills Strong knowledge of correct grammar and spelling Minimum of 2 years relevant
updates of these items to ensure it is closed out correctly.
Personal effect
lives the company values.
updates of these items to ensure it is closed out correctly.
Personal effect
lives the company values.
benchmarking. Ensuring that all projects are correctly recording the current process through appropriate with 7 years leadership experience and 5 years' service industry or BPO experience OR Black Belt with 10 10 years leadership experience and 7 years' service industry or BPO experience With the following: - benchmarking. Ensuring that all projects are correctly recording the current process through appropriate with 7 years leadership experience and 5 years' service industry or BPO experience OR Black Belt with 10
benchmarking. Ensuring that all projects are correctly recording the current process through appropriate with 7 years leadership experience and 5 years' service industry or BPO experience OR Black Belt with 10 10 years leadership experience and 7 years' service industry or BPO experience With the following: - benchmarking. Ensuring that all projects are correctly recording the current process through appropriate with 7 years leadership experience and 5 years' service industry or BPO experience OR Black Belt with 10
outages, identifying root causes and implementing corrective actions