to manuscripts allocated to enhance customer experience (e.g., routine email updates, updating user profiles) English and Linguistics
Technology, Computer Science, or related field Proven experience in IT support or related field Strong knowledge highly competitive salary for this role based on experience. Apply for this role today, contact Carmen Schafer will put your CV on file and contact you regarding any future vacancies that arise. See Description See
status of the project are understood and to address any business-related constraints.
Proactively Quick Reference Guides/ FAQs to support the user experience and sustain the change.
Conduct regular stakeholders to ensure delivery milestones are on track and any potential risks or delays are escalated and proactively communication pieces.
Qualifications and experience
Degree or Diploma in Information Technology
3+ years' experience in a similar capacity or role with demonstrable experience driving Business
Operations Technician with at least 3 years’ experience working in the Transmission/ IP Networks environment for alarms. Scrutinising performance result for any abnormalities, logging calls and following up with
feasibility and business value when making decisions Experience in effective prioritization Knowledge of user-centred will put your CV on file and contact you regarding any future vacancies that arise. See Description See
Postgraduate in any stream
- PMP, PgMP certification (preferred)
Work Experience Requirements
experience, most of which should be in BPO environment
- 3+ years of the BPO experience should
Should have hands-on experience of migrating processes
- Program Management experience of a small to medium
and manage them through to resolution. Ensure that any technical or operational issues on a service ticket beyond' for our customers. Person, Skills & Experience: Microsoft Windows server (2012, 2016 and 2019)
equivalent job experience would be advantageous.
Technology, or similar discipline with 5 years of work experience developing with Claris FileMaker and a strong database design, scripting, and custom layouts and experience with FileMaker Server and FileMaker Go. DUTIES: meetings to discuss project progress and address any issues. Assist in the formulation of project scopes Technology, or a related field. Experience/Skills – At least 5 years of experience in developing with Claris database design, scripting, and custom layouts. Experience with FileMaker Server and FileMaker Go. ATTRIBUTES:
ideal candidate will possess at least 3 years of experience in third level support role and have great knowledge Google Cloud. Minimum Requirements: 3 years of experience in a technical support role. Proficiency in Microsoft and backup technologies (e.g., Veeam, MSP360). Experience with virtualization technologies. Proficiency and compliance requirements. Remote support experience. Desirable Certifications / skills: Microsoft Fortigate, SonicWall, Dell Certifications. Mac OS experience. Familiarity with Autotask PSA and RMM. Microsoft