Customer Service Tfg Jobs in Cape Town Region - Page 2

It Service Desk Agent Somerset West

 Blu By Adcorp

Somerset West

 12 000-18 000

Ware is seeking a dedicated and knowledgeable IT Service Desk Agent to join their dynamic team. As a leading solutions, they are committed to delivering top-notch service to our clients. If you have a strong technical excellent communication skills, and a passion for customer service, we want to hear from you. Apply now to be line IT support • Logging of all Incidents and Service request according to ITIL standards • Follow up standards and best practice • Respond to all customers within the SLA timeframe in accordance to priority

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It Service Delivery Manager Cape Town

 Exl

Cape Town Region

client facing role that ensures a seamless IT Service Management, helping business growth and creating Requirements: • Minimum 8 - 12 years in managing IT service delivery of large client relationship (800Seats) client facing role that ensures a seamless IT Service Management, helping business growth and creating Requirements: • Minimum 8 - 12 years in managing IT service delivery of large client relationship (800Seats)

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Service Desk Support Analyst Century City

 Jsm Business Services And Recruitment

Cape Town Region

Our client is a leading international Internet Service Provider that offers amazing career opportunities

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Service Desk Team Leader Cape Town

 Connected Space

Cape Town Region

 30000-40000

Role: We are seeking a driven and experienced Service Desk Team Leader to lead and inspire our team in and external customers. You will be responsible for the smooth operation of the service desk, ensuring agreed-upon service level agreements (SLAs) and deliver a consistently high-quality service Team Leadership Provide strong leadership and direction to the service desk team, fostering a positive, collaborative performance, and manage their output along with KPIS Service Desk Operations: Oversee the efficient and accurate

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Senior Service Desk Agent Cape Town

 Exl

Cape Town Region

Must have matric 3 years of experience in an IT service desk or technical support role. ITIL Foundation configurations. Experience with remote desktop tools and IT service management software. Mentorship ABOUT US EXL is industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a into insights, streamline operations, improve customer experience, and transform their business. Our twenty years of experience in delivering business services, garnering stellar client references, and maintaining

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It Field/helpdesk Technician For Managed Service Provider

Cape Town City Centre

Technical Support Engineer Cape Town

 Jsm Business Services And Recruitment

Cape Town Region

a critical role in the operational success and customer satisfaction of the organization. This position requires a unique blend of technical skills, customer service aptitude, and a collaborative spirit, ensuring seamless delivery of IT support and management services. Core Responsibilities -Technical Support and Troubleshooting: Provide first-line support to customers, addressing and resolving technical issues with AI-powered management tools to proactively monitor customer systems, identifying potential issues before they

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Support Professional Century City

 Hr On Site

Cape Town Region

our growing team and provide top-notch service to our customers telephonically, and through written communications high quality support for our products and services to customers and partners through swift availability facilitating the management of customer accounts • Working on escalations within Service Level Agreements • Attend Initial point of contact on product queries • Service excellence • Matric certificate and/or IT related

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Azure Integration Engineer X3 To 4 - Contract

Cape Town City Centre

 R500 - 565 per hour

troubleshoots incoming employee calls. Provides support services to employees with technical problems and information technology issues involving desktop, laptop or network services from local personnel or from employees using network resolution of problems or escalation on behalf of the customer to appropriate technical personnel. Provides case implements standard operating procedures and customer service guidelines relating to IT support.

As L2, or L3) you will exercise your excellent customer service skills along with the ability to apply technical

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It Help Desk Technician Cape Town

 Global Talent Connect Ltd

Cape Town Region

to provide technical support and assistance to customers, whether on the phone or in person. Respond to or in person. Inform customers about IT products and services. Walk customers step-by-step through the software. Follow up with customers to ensure satisfactory service. Communicate customer feedback to the appropriate

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