cause analysis and effective resolution and / or providing concise reporting. Implementation of application followed up on for resolution.
Provide 3rd line support functions for the payment service Service
Provide after-hours support according to a standby schedule.
Provide resolution relationship with customers.
Prepare training documentation as and when changes are implemented & our client as a whole.
Provide training and mentoring for support team members, including
client is a leading international Internet Service Provider that offers amazing career opportunities to energetic qualification or experience First and/or Second Line Support Experience Experience in working with O365 EMPLOYEES TO BE ONSITE FOR THE DURATION OF THEIR TRAINING PERIOD AT THEIR HEAD OFFICE IN CENTURY CITY, Receiving
/>Allow me to elucidate the skills and experience required:
You should be able to
marriages, by performing regular system backups
Provide technical support to end-users when they need it
it, like how I need sarcasm to survive
Experience with Office 365 and Windows active directory is
drama
Qualification:
Matric
Relevant degree or equivalent qualification
architecture and ensure successful implementation. Providing guidance on the SAP ECC HCM, Success Factors and Technology Platform system migration or upgrades. Matric / Grade 12 Tertiary Qualification - Relevant Bachelor solution design experience coupled with SAP Business Technology Platform (BTP) experience Skills in designing
client, who is an Information Technology solutions provider is seeking to employ a Systems Engineer to be 4-5 years' experience supporting Microsoft on premise and cloud environments, experience supporting MacOS Primary Objectives The Systems Engineer role is to provide support and perform maintenance within the client technologies. The Systems Engineer will also manage, provide support on and maintain client Microsoft 365 environments permissions. Requirements: Qualifying Experience 4-5 years' experience supporting Microsoft on premise and
tracking and reporting progress and delivering training for the Operational Framework and controls
Provide MI reporting and updates on all assigned tasks
client service teams
Training
Facilitate and provide training and support to end users and
(Advantageous)
Min 3 years Business Analyst experience within the Financial Services industry
Min
/>Min 5 years Financial Services industry experience
Working understanding of Investment Administration
Reference: PE010799-LM-1 Managed Services Provider based in the UK and Cape Town. Our SA team is looking line Support Engineer with at least 3-4 years' experience, to support our clients remotely as well as onsite upgrades, and other aspects of the business. Job role Provide 1st to 3rdline support via email, phone, and remote roll outs. Be willing to work flexible hours to provide support for clients in the UK, SA Europe, US, and promote system utilization for all users, providing relevant training where necessary. Maintain documentation
Computer/Engineering Sciences and/ or matric with at least 10 years relevant experience as a developer as part of environment.
closed within SLA requirements.
Qualifications And Experience
About our Client: Our client is a leading global provider specialising in data analytics and digital solutions Work closely with clients on onsite projects to provide ground-level assessment and recommendations on case-by-case basis. Training and Development: Program Leads, Transitions Managers, Training function, external years of experience, most of which should be in the BPO environment. 3 years of the BPO experience should transitions. Hands-on experience in migrating processes. Program management experience of small to medium-sized