of WFMs, ensuring that all SLAs are met across accounts Drives high client satisfaction by managing service of WFMs, ensuring that all SLAs are met across accounts Drives high client satisfaction by managing service
Request for Information (RFI). Work alongside Account Managers and Sales executives. Provide presentations
team, fostering a culture of collaboration, accountability, and continuous learning. · Conduct performance
team, fostering a culture of collaboration, accountability, and continuous learning. · Conduct performance
the users and train them. Key Activities and Accountabilities: Ensure maintenance of the BI platform, including
the users and train them. Key Activities and Accountabilities: Ensure maintenance of the BI platform, including
mark-off files, exception management, and pool account query resolution.
will resolve issues and customer requests. Accountabilities: Continuous improvement - Identify and examine