Provide Network and Telephone Support
Team Information (if applicable)
TAX / US Customs
ESSENTIAL SKILLS REQUIREMENTS:
· SAP GTS / Customs process knowledge
· SAP FI
· SAP CO
· Interaction with clients through meetings, calls and emails
· Handling Tickets and Tasks with
responsibility for closing the same within defined SLAs (Service Level Agreements)
· Responsible for troubleshooting
the analysis and resolution of Production Support calls
· Raising Change Requests (CRs) and writing
& antivirus software. A+, N+, MCP an adv. Customer service oriented individual. Own reliable transport Respond to help desk tickets, emails, and phone calls
& antivirus software. A, N, MCP an adv. Customer service oriented individual. Own reliable transport Respond to help desk tickets, emails, and phone calls R 12000 - R 15000 - Monthly
/>Cybersecurity event detection and investigation.
Centre for Internet Security (CIS) controls, standards
assessment.
Managing the Security Operations Centre (SOC)
Cybersecurity event detection and investigation. Centre for Internet Security (CIS) controls, standards Vulnerability assessment. Managing the Security Operations Centre (SOC) R 1400000 - R 1800000 - Annually
Engineer-Tax/Customs (Advanced) Product / Feature Team Information (if applicable) TAX / US Customs ESSENTIAL documentation · FICO / GL project experience · SAP GTS / Customs process knowledge · SAP FI · SAP CO · SAP MM · support · Interaction with clients through meetings, calls and emails · Handling Tickets and Tasks with the responsibility for closing the same within defined SLA's (Service Level Agreements) · Responsible for troubleshooting the analysis and resolution of Production Support calls · Raising Change Requests (CR's) and writing Functional
ICT products and services. (VoIP, on site PABX, hosted PABX and or internet services) The candidate must must be familiar with cold calling and canvasing and need to be able to create his / her own pipeline should be able to sell high-tech products and services. Needs to be a self-driven and motivated person ICT products and services. (VoIP, on site PABX, hosted PABX and or internet services) Market Related
ICT products and services. (VoIP, on site PABX, hosted PABX and or internet services) The candidate must must be familiar with cold calling and canvasing and need to be able to create his / her own pipeline should be able to sell high-tech products and services. Needs to be a self-driven and motivated person ICT products and services. (VoIP, on site PABX, hosted PABX and or internet services) Market Related
HANA · Take consultative approach to challenge customers' requested solution design, should a better alternative the team. · Willingness to engage with foreign customers and be sensitive to possible language barriers · Solution and results orientated with strong customer focus. · Understand situational awareness and support · Interaction with clients through meetings, calls and emails · Receiving, troubleshooting, resolving and Maintenance tickets within defined SLA's (Service Level Agreements). · Responsible for troubleshooting