You'll leverage your deep ServiceNow expertise, IT Service Management knowledge, and Agile methodology experience with stakeholders, and shape the future of IT services within the organization. Key Responsibilities: Strong understanding of ITIL Edition 4 and IT Service Management (ITSM). - Experience with Agile methodology a significant impact on the organization's IT service management.
upgrades, patches, updates, installs, and keeps service versions current on production and test environments processes to assure integrity and stability of services and applications. Work within the change management cloud services and related environments. Maintain documentation and diagrams for cloud services. Manage Manage and Maintain Service Level Agreements, Memos of Understanding, Service Definitions, Run Books, and Use financial costs and metrics of operating service applications including those related to operational
Strong understanding of ITIL Edition 4 and IT Service Management (ITSM).
- Experience with Agile
significant impact on the organization's IT service management.
Our client requires the services of a Data Scientist. POSITION : Contract role for 3 months. REQUIREMENTS:
Integration Testing). Integration services (Apache Camel, REST/SOAP web services). Messaging systems (JMS, RabbitMQ Build tools (Apache Ant, Maven, Jenkins, etc). Web Service(SOAP : XML knowledge /Rest : JSON knowledge). Advantageous EAP (or similar Application Server). Business services (EJB, RMI). Please email Cvs to resourcingfalcorp
and reports on the systems Ensure the service providers Service level agreements are managed according terms and conditions that were agreed on Customer Service Management Liaise with tenants and resolve building
and reports on the systems Ensure the service providers Service level agreements are managed according terms and conditions that were agreed on Customer Service Management Liaise with tenants and resolve building
reports on the systems
Customer Service Management