and reports on the systems. Ensure the service providers Service level agreements are managed according terms and conditions that were agreed on. Customer Service Management Liaise with tenants and resolve building
level of experience . Well-established IT security services company has an opportunity for an Application Application Support Agent available within their Managed Service and Software Support Department at Route 21 Corporate Experience in supporting Windows Operating Systems and services Duties are, but not limited to: Providing high
amiliarity with Angular integration with Rest Services
following technologies: .NET, SQL, Xamarin, Web Services
top technologies like Terraform, Python, and AWS services, and collaborate in agile teams to deliver impactful Linux/Unix, and Big Data tools. Familiarity with AWS services like Glue, CloudWatch, S3, Lambda, and DynamoDB
)
visualise data sets. (Excel, Power-BI, etc.) · Service Now (SNOW) understanding · Ability to collaborate Interfacing with other experts with regards to IT Service Management. · Ensure, drive, steer, report and process templates. · Updating & maintaining TLM service offerings in ServiceNow. · IT Process Maintena Maintenance/Communication/Optimization/Improvement in IT Service Management (ITIL) with focus on TLM · Review and
the Enterprise Cloud environment. Management of service constituencies associated to Enterprise Client management, patch management, optimization and service improvement efforts. Research and report on root workload. Work well in a team format across managed services teams and participate to build a performance culture sets. 3 years' relevant enterprise class Managed Services production operational exposure which includes
visualise data sets. (Excel, Power-BI, etc.)
· Service Now (SNOW) understanding
· Ability to collaborate
Interfacing with other experts with regards to IT Service Management.
· Ensure, drive, steer, report
templates.
· Updating & maintaining TLM service offerings in ServiceNow.
· IT Process Mai
Maintenance/Communication/Optimization/Improvement in IT Service Management (ITIL) with focus on TLM
· Review
dedicated to delivering state-of-the-art software and services that drive innovation and efficiency. Their mission applications (SPAs) and implementing components, services, and routing Knowledge of HTML, CSS, and JavaScript creating and consuming RESTful APIs or SOAP-based web services Skills in optimizing the performance of ASP.NET