ifications:ISTQB Foundation Level or equivalent certification is a plus.
recommend actions where required
Essential Qualifications - NQF Level
Minimum Experience Level
recommend actions where required Act as a third level support to the cloud infrastructure operations team Optimization practices. Essential Qualifications - NQF Level Advanced Diplomas/National 1st Degrees Preferred certification (VMware preferable) Minimum Experience Level 8-10 Years IT infrastructure and operations experience
recommend actions where required
for the IT support team, while providing a high level of support and best practice knowledge to administrators systems across the organization, ensuring high levels of uptime and availability, integration, and automation enterprise-level network servers and storage systems. Manage and administer complex enterprise-level network special technology projects related to enterprise-level network servers and storage systems. Support financial Perform root cause analysis of complex enterprise-level network servers and storage system problems and
cycle level
incident and problem management and meet service level objectives Perform monitoring tasks to pro-actively and procedures to ensure compliancy with service level agreements and operational standards. Contribute work with the business to deliver required service levels. Actively share information with other team members
incident and problem management and meet service level objectives Perform monitoring tasks to pro-actively and procedures to ensure compliancy with service level agreements and operational standards. Contribute work with the business to deliver required service levels. Recommended: Diploma or Bachelor's Degree in Information
recommend actions where required