administrative support to the aftersales and site services team. Key tasks include maintaining client databases with suppliers, handling client inquiries, and assisting with data analysis and report creation.
Key
suppliers and handle client inquiries.
infrastructure. 5 years of experience in the managed service provider (MSP) space. Excellent communication and software and service issues. Troubleshooting and resolving relevant hardware, software and service issues Improving culture of innovation and continuous improvement. Assisting with the development of comprehensive solution architectures that leverage IT infrastructure, cloud services, cybersecurity, and telecommunications to address quality standards. Attending to installations and service requests within agreed times Taking users through
responsibilities include: Provide pre-sales technical assistance, install and configure the company's equipment smartphones hardware, operating systems, applications. Assist users on their daily job. Maintain office IT infrastructure well as taking care of the office car regular service. Professional Qualifications: Applicants must have
antivirus software. A, N, MCP an advantage Customer service oriented individual. Own reliable transport valid technical support and assistance to staff Install software, hardware and assist with network issues Diagnose
antivirus software. A, N, MCP an advantage Customer service oriented individual. Own reliable transport valid technical support and assistance to staff Install software, hardware and assist with network issues Diagnose
first line support and daily assistance of all IT related issues Assisting the Senior LAN Admin, System problem solving of user issues (Local and Remote) Assist Senior LAN Admin with maintaining Server room (Switches (Switches, Routers, Aircons and UPS) Assisting with uptime and monitoring of the IT infrastructure Occasionally Software - setup, repair, configure, troubleshoot Assisting with general tasks and administration of Ad-hoc calls assigned and do follow ups with users. Assisting with the Helpdesk function – logging and maintaining
before meetings starts. Assistance in equipment set up, testing and standby assistance as requested for meetings training on AV equipment usage. Management of AV service requests and incident reporting. Attend to calls reported, in order to assist with troubleshooting and issue resolution. Reporting service escalations to Ubuntu Ubuntu Service Desk for any issues that cannot be resolved onsite. Carry out regular preventative room
Description: This person will be responsible to service the needs of the company's existing clients, respond Customer Sales Support Assist Account Managers with new client lead sourcing. Assist Account Managers with and manage sales process. Offer new products / services to existing clients when the opportunity arises support request. First line support is typical user assistance with the standard system(s) functionality. Support electronic media like email, skype, TeamViewer etc. Assist Account Managers with client request management
leading service provider in IT and tech support industry, dedicated to providing exceptional service and customer-focused IT Support Technician to provide technical assistance and support to their clients. The ideal candidate permissions, and access controls in various systems. Assist with the setup and maintenance of AV equipment members on projects and initiatives to improve IT services. Ensure compliance with company policies and security
Midrand Description GRADUATE Purpose of the job is to assist the Product Management team with daily functions cost savings can be implemented. Partnerships assistance: Support partner and supplier relationships by partnership administration functions are completed. Assist the Sales and Pre-sales teams by gathering information customer solutions. Handle queries from partners, assist where necessary and liaise with team members to feasible level that delivers commercial value for JE. Assist in partner systems and processes in support of