apply the Auths needed for each users function Assist with Training on the users - Implement change process table as per product shelf life and requirements Assist with physical stock prep and stock take on before go live Onsite support and set up of pick face Assist with onsite support after implementation and online comfortable. Daily controls - Review daily and assist users in closing cycles Inventory Reporting and
Customer Sales Support Assist Account Managers with new client lead sourcing. Assist Account Managers with support request. First line support is typical user assistance with the standard system(s) functionality. Support electronic media like email, skype, TeamViewer etc. Assist Account Managers with client request management
Technical expertise
tracking tools such as JIRA, Bugzilla, or similar. Basic understanding of SQL and ability to write simple
Understanding of data modelling and the ability to perform basic SQL database queries would be an advantage Experience
high-quality service and meeting client expectations. Basic knowledge of network and server administration.
team. Daily standups and other agile ceremonies. Assist with breakdown of tasks from business requirements commitments. Document solutions Knowledge share Assist with the deployment and monitoring of the developed
calls with clients to offer support and guidance. Assist clients with technical support, platform implementation fields. Regret that we are unable to provide assistance for any fields outside of this scope. Fields link: Advert is not tied to Kontak Recruitment. We assist in the employment process ONLY. Applicant Responsibility:
Management. Assist in audit requirements and remediation for the IT Service Management processes. Assist in efforts Management. Assist in documenting the capacity and availability plans with IT Service Owners. Assist in the
Management. Assist in audit requirements and remediation for the IT Service Management processes. Assist in efforts Management. Assist in documenting the capacity and availability plans with IT Service Owners. Assist in the