and changes for materials, customers, trucks, drivers and vendors (but not limited to): Updating the cross-functional departments, including S&D, Customer Service, WM, Planning, Sales and Sourcing. Perform data
by setting the standard for exceptional client service throughout the rest of the organisation and owning all tickets from cradle to grave Service Level Management Monitor Service Levels and ensure that these are control over all Helpdesk staff in relation to service levels and functional ownership of all tickets to a higher technical tier. Ensure that all IT Service Management processes, Operational Level Agreements to together with the Service Delivery Managers. Monitor and reports on service levels as well as closely
ISO14001 2015 & ISO45001 2018. Computer literacy. Drivers License
equivalent Minimum of 15 years' experience in the services Industry Minimum of 10 years' facilities management record of excellent internal and external customer service Successful team builder with people management reporting and analytics to drive efficiency. Valid SA driver's license and own vehicle Proficient skills in Microsoft diligence, charisma, innovation and customer-service attitude and projects a professional appearance/demeanor are fully engaged in delivering a -performance service. Maintain active participation in developing a
equivalent Minimum of 15 years' experience in the services Industry Minimum of 10 years' facilities management record of excellent internal and external customer service Successful team builder with people management reporting and analytics to drive efficiency. Valid SA driver's license and own vehicle Proficient skills in Microsoft diligence, charisma, innovation and customer-service attitude and projects a professional appearance/demeanor are fully engaged in delivering a -performance service. Maintain active participation in developing a
responsible for product demonstrations and assist the Services team with Proof of Concepts (POCs) and the Sales This role will require some travel nationally. Driver's License and own transport is essential. ATTRIBUTES:
industry leader in integration and cloud based services. The opportunity holds for innovative development Debugging skills, optimization and testing skills Drivers and Car Advantageous Abilities Mobile development
processes to increase efficiency and reduce cost drivers related to area of specialisation · Continuously client and stakeholder needs, satisfaction, and service delivery Knowledge management: · Ensure that adequate
industry leader in integration and cloud based services. The opportunity holds for innovative development Debugging skills, optimization and testing skills Drivers and Car Advantageous Abilities Mobile development
communication and facilitation skills are a key driver of success in this role Responsibilities: Generating conjunction with Business and IT Solution and Service Providers.