coach and train fellow colleagues and users when required
to coach and give training to colleagues and users when required Assist with training – when required Compiling Compiling of user and operational manuals System audits Understanding of integration between different
production • Handover the process and checks to the Operations team (Night Ops) to ensure it runs successfully Service Excellence • Compile training material and provide end-user training to stakeholders where relevant
Duties:
methodology and conduct thorough inhouse testing per operational procedure.
thorough inhouse testing per operational procedure. Ensure day-to-day operational support, identify problems within the research library. Provide advice and/or training as required. Maintain, develop and implement specialist specialist knowledge within the day-to-day operations of the organisation. Maintain expertise level Be within the research library. Provide advice and/or training as required. Maintain, develop and implement specialist specialist knowledge within the day-to-day operations of the organisation. Maintain expertise level Be
support and training to brokers and agents. Spearhead risk management initiatives and operational risk controls
support and training to brokers and agents. Spearhead risk management initiatives and operational risk controls
coach and train fellow colleagues and users when required - Compiling of user and operational manuals - - 2nd and 3rd level technical operational support for developers (technical end users developing on the
give training to fellow colleagues and users when required - Compiling of user and operational manuals manuals - 2nd and 3rd level technical operational support for developers (technical end users developing on