continuity. Ability to resolve problems at database level. Analysing business requirements and translating
Maintenance - Deploy updates and fixes, and provide Level 2 technical support. - Build tools to reduce the
Manage vendor relationships, contracts, and service level agreements (SLAs) related to infrastructure services
related field. Certifications : ISTQB Foundation Level or equivalent certification is a plus. Additional
considering the candidate's qualifications, skills, and level of experience. The employer retains the prerogative
clients are logged timeously at the appropriate level of detail in the agreed system and format. Monitor Communicate with, assist, and educate clients at all levels through phone calls, emails and client visits. and JSE client service is maintained at a high level. Manage team participation in JSE projects, leading delivered by the team is of an appropriately high level. Monitor and record individual and team performance
clients are logged timeously at the appropriate level of detail in the agreed system and format. Monitor Communicate with, assist, and educate clients at all levels through phone calls, emails and client visits. and JSE client service is maintained at a high level. Manage team participation in JSE projects, leading delivered by the team is of an appropriately high level. Monitor and record individual and team performance
in future build and release cycles Provide 3rd level application support and problem resolution to minimize
future build and release cycles
management, etc. Excellence: Consistently maintains high level of activity and productivity; sustains long working