verbal. • Attend to all logged support incidents and calls. • Communicate timelines with customers while adhering response/resolution. • Attend to all logged support incidents and calls. • Work closely with team lead and management. • occur. • Maintaining and contributing to system standards. • Ensuring Timesheet are completed via the Freshdesk
you are highly passionate about UI/UX and user centred design, are still hands-on and keen to implement Sound knowledge in UI / UX and familiar with user centred design approach Fit for business purpose mind-set
practical experience of IT Infrastructure i.e., Data Centres, Networks, Servers, Storage, Platform, Middleware experience with frameworks and guidelines (ITIL standards) relevant for IT Operations. Practical experience
hours
1
Full-Time hours Primary Industry: Banking and Finance Secondary Industry: Banking and Finance Job Duties: 1.
Full-Time hours Primary Industry: Banking and Finance Secondary Industry: Banking and Finance Job Duties: 1.
support. Interaction with clients through meetings, calls, and emails. Handling Tickets and Tasks with the Executing analysis and resolution of Production Support calls. Raising Change Requests (CRs) and writing Functional
progressive experience within a big data environment (Banking, Finance, Mobile Network, Value Added Reseller
email your CV to rndounetworkrecruitment.co.za or call 011 622 9526. If you are not contacted within 2