objects. - Documentation and Training: - Prepare user manuals and conduct training for business process owners necessary changes through configuration, and resolve production support calls. - Change Management: - Raise Change
Johannesburg. The General Manager must have experience in Product Planning and management, Business Development, Minimum 4 years product / sales experience in the IT industry Product marketing and product management experience required (product and technology combinations) Give input to the product division for new products and go market strategies Support sales team and product managers with product info to sell and input marketing materials activities, events, and demand generation to support Product Marketing and vendor strategy Analysis of business
to coach and give training to fellow colleagues and users when required User training Compiling of user
configuration Executing the analysis and resolution of Production Support calls NB: By applying for this role project. Ability and willingness to coach and give training to fellow colleagues and users when required.
objects
activities
- Prepare user manuals and conduct training for business process owners
- Plan go-live
Support troubleshooting, resolving, and closing of Production Support tickets (Incidents & Problems tickets)
objects Preparing User manuals and conducting training to business process owners Go-live preparation configuration Executing the analysis and resolution of Production Support calls Raising Change Requests (CR's)
with Business and IT Sub-Product Owners and colleagues across multiple products and countries.
- Understand
Understand the product and its processes from a technical and business viewpoint
- Support the Sub-IT
Sub-IT Product Owner in the creation and prioritisation of the Product Backlog with business stakeholders
deliverables
- Timely escalation of risks to the IT Product Owner and Delivery Manager
- Coach and mentor
with the Testing team to ensure quality of the product
- Work hand in hand with Agile Master and
Sub-Product Owners and colleagues across multiple products and countries. - Understand the product and Support the Sub-IT Product Owner in the creation and prioritisation of the Product Backlog with business deliverables - Timely escalation of risks to the IT Product Owner and Delivery Manager - Coach and mentor junior with the Testing team to ensure quality of the product - Work hand in hand with Agile Master and Proxy
creation, design, and maintenance of solutions, products, services, capabilities, and distribution, in the Alliance Banking Strategy. Provide strategic product direction to the alliance banking coverage team Minimum Experience: 5-7 years' experience in product design, product maintenance, or a related field. 3-5 years ability to articulate client requirements. Strong product knowledge and data architecture. Strong interpersonal