AS-IS, and TO-BE documents and get sign-off from users for functional and/or technical design document(s)
- Proactively propose solutions to improve the support of (new) business processes
- Execute the
management (transport) activities
- Prepare user manuals and conduct training for business process
cutover, and go-live as well as post go-live support activities
- Interaction with clients through
and emails
- Support troubleshooting, resolving, and closing of Production Support tickets (Incidents
system solution to IT Project Manager / Leader and User Management or System owner.
pment) experience in commercial and/or retail end user IT applications.
training to fellow colleagues and users when required Compiling of user and operational manuals 2nd and level technical operational support for developers (technical end users developing on the platform) Provide experience Minimum 3 years working with well-known front-end frameworks (for example React) ESSENTIAL SKILLS:
training to fellow colleagues and users when required Compiling of user and operational manuals 2nd and level technical operational support for developers (technical end users developing on the platform) Provide experience Minimum 2 years working with well-known front-end frameworks (for example React) ESSENTIAL SKILLS:
system solution to IT Project Manager / Leader and User Management or System owner Develop systems solutions documentation (as per ISO standards) Meet with end users and gather requirements Facilitate daily stand-ups to fellow colleagues and users when required User training Compiling of user and operational manuals System System audits Users sign off Understanding of integration between different technologies Coordination Coordination between development and support environments Assisting with the business case Planning and monitoring
system solution to IT Project Manager / Leader and User Management or System owner Develop systems solutions documentation (as per ISO standards) Meet with end users and gather requirements Facilitate daily stand-ups to fellow colleagues and users when required User training Compiling of user and operational manuals System System audits Users sign off Understanding of integration between different technologies Coordination Coordination between development and support environments Assisting with the business case Planning and monitoring
AS-IS, and TO-BE documents and get sign-off from users for Business Blueprint document ABAP debugging beneficial Preparing the cut over strategy for MM objects Preparing User manuals and conducting training to business process process owners Go-live preparation and post Go-live support Interaction with clients through meetings, calls troubleshooting issues for the system and providing support Executing the required changes through configuration Executing the analysis and resolution of Production Support calls Raising Change Requests (CR's) and writing
Business Analysis / Understanding Templates - Support Go-Live Preparations - Assure Quality of Design requirements, prepare AS-IS and TO-BE documents, and secure user sign-off for Business Blueprint. - Technical Skills: - Prepare user manuals and conduct training for business process owners. - Go-Live Support: - Prepare Prepare for go-live and provide post-go-live support. - Client Interaction: - Engage with clients through meetings - Troubleshooting and Support: - Troubleshoot system issues, provide support, execute necessary changes
system solution to IT Project Manager / Leader and User Management or System owner APPLY TODAY The qualifications system solution to IT Project Manager / Leader and User Management or System owner Develop systems solutions documentation (as per ISO standards) Meet with end users and gather requirements Facilitate daily stand-ups coach and give training to fellow colleagues and users when required Understanding of integration between technologies Coordination between development and support environments Assisting with the business case Reference