challenges for clients in the form of assigned support tickets, service requests or projects, Install all vendor required certification up to date on supported areas. ITIL certification to companies required Experience Customized report development General Support and Troubleshooting IT related qualification Excellent
titles (when requested), pictures and drawings to support recognition of products Communicate with MDM, follow follow scheduled meetings with MDM and support MDM projects Requirements Basic knowledge of the FLC product
internal testing, and support go-live activities
- Provide post-go-live support, troubleshoot system
Proactively propose solutions to improve the support of (new) business processes. Providing business data for testing of user stories Execute and/or support testing activities, for example: unit testing, migration Go-Live preparation and post Go-Live Support Change Management – Manage changes and present holidays on implementation and operations (IT Support) related tasks. Flexibility to take up different
& rollout of technological solutions that supports a global working model operating within cloud through the managing of training and practical support Exceed stakeholder expectations through the application cost-effective purchasing of IT hardware, software, and support services. Take responsibility for the construction funding opportunities for ICT development and support in the development of funding applications R esponsible
experience in a full cycle implementation as well as in support projects.
experience in a full cycle implementation as well as in support projects.
team. Go-live preparation and post Go-live support Support the functional team with issues and provide Basis skills (installation, configuration and support) SAP HANA experience SAP Charm process Coordinate
k with the project managers/ scrum masters to support project plans and correct resource and time allocation
Experience COMMENCEMENT: As soon as possible ROLE Support of the Release Upgrades (SPAU, SPDD) ABAP debugging troubleshooting issues for the system and providing support. Executing the required changes through configuration Executing the analysis and resolution of Production Support calls NB: By applying for this role, you consent