and dashboards. Post go-live support. General Operations support. End to End Testing support. NB: By
to audit standards. Assist with Authorisations Operations Support for the GFBB Planning & Reporting
agile, and more resilient to the changes in their operating environments. Our expert teams apply a mastery
agile, and more resilient to the changes in their operating environments. Our expert teams apply a mastery
further development of our company-wide endpoint operating system deployment like upgrade & patch management Responsible for developing, maintaining, and operating procedures. Monitoring and coordinating external Understanding of PIC Processes Windows client operating systems configuration Having daily up to date
the troubleshooting, resolving and closing of Production Support tickets (Incidents & Problems tickets) weekends and public holidays on implementation and operations (IT Support) related tasks. Ability to work as
infrastructure technologies, encompassing Microsoft operating systems, hardware, software, antivirus, and backup
mainframe Systems Administrator-Infrastructure and Operations. Additional information to be sent to shortlisted
and users when required Compiling of user and operational manuals Provide Technical guidance & mentorship
required User training Compiling of user and operational manuals System audits Users sign off Understanding