and PS (Project Systems), etc. Prepare summary level presentations and facilitate future state system
closing the same within defined SLA's (Service Level Agreements) - Responsible for troubleshooting issues
organizations strategic performance. Maintain a desired level of quality in a service or product, especially by
effectively engage and influence stakeholders at all levels of the organization. Experience working in Agile/Scrum
/>Are you ready to take your career to the next level and be part of an innovative team that thrives on
resolved Ensure adherence in line with agreed service level management with the various support stakeholders
Manage vendor relationships, contracts, and service level agreements (SLAs) related to infrastructure services
Appropriate Tertiary Degree / diploma or equivalent NQF level 7 qualification. Commerce or Management degree
Maintenance tickets within defined SLA's (Service Level Agreements). Responsible for troubleshooting issues
managing high-severity incidents at a specialist level. Ensure regular proactive measures are in place