a crucial role in ensuring that clients receive timely and effective technical support, thereby contributing of calls are resolved per day.
for Call or Incident Coordinator to be based full time at our Midrand offices. The Incident Coordinator processes. Service Level Agreements play an important part for this role as this creates strict timelines for tracking of parts Understand Engineer scheduling processes Knowledge and/or undertraining of parts shipping behavior and willingness to assist the users at all times Ensure 98% of all calls are answered within 30 seconds
clearly communicate with directors and have good time management skills. Technical and Professional Expertise: simultaneously. Ability to work independently and as part of a team, with a strong sense of accountability
professionals who are always on par with the current times in using unique methodologies. Our client is looking individual will be required to work independently and be part of a multi- disciplinary team degree/ diploma in
professionals who are always on par with the current times in using unique methodologies. Our client is looking individual will be required to work independently and be part of a multi- disciplinary team degree/ diploma in
clearly communicate with directors and have good time management skills. Technical and Professional Expertise: simultaneously. Ability to work independently and as part of a team, with a strong sense of accountability
support teams to understand upcoming projects, promotions, and anticipated increases in customer interactions resource planning, such as service levels, response times, and customer satisfaction Collaboration: Work closely
work as part of a team, interdependent as well as independently, and submit deliverables on time and in
Willing and able to travel, for up to 2 weeks at a time (international).
WHICH
architecture solutions. - Optimize systems and promote customer-centric practices. Requirements: - Bachelor's
pre-requisite. Ability to work under pressure. SAP Time management. ADVANTAGEOUS SKILLS Strong Administrative Ability to work as part of a team as well as independently and submit deliverables on time. Aboveboard work to contractor steering. Rectifying TES contractor time errors. Any other tasks relevant to contractor steering work as part of a team, inter dependant as well as independently and submit deliverables on time and in Willing and able to travel, for up to 2 weeks at a time (international).