and into supporting organizational strategies. Accountable for developing and communicating technical solution that all new services are designed to deliver the levels of availability required by the business and validate service delivery. Work closely with IT team and Accounts Managers and present the solutions to our business for integration at an organizational architecting level. Establish and maintain with current and new clients with service provider partner to ensure the proper level of technical acumen and quality are executed within
and into supporting organizational strategies. Accountable for developing and communicating technical solution that all new services are designed to deliver the levels of availability required by the business and validate service delivery. Work closely with IT team and Accounts Managers and present the solutions to our business for integration at an organizational architecting level. Establish and maintain with current and new clients with service provider partner to ensure the proper level of technical acumen and quality are executed within
candidate will be responsible for the day-to-day 3rd level support and since this is a 24x7x365 environment timelines with customers while adhering to our service level agreement for issue response/resolution. • Attend exceeding customer support service levels. • Maintaining a high level of professionalism and customer service culture. We value diversity and inclusion. Accountability • Ensure his/her support tickets are completed
for the IT support team, while providing a high level of support and best practice knowledge to administrators systems across the organization, ensuring high levels of uptime and availability, integration, and automation enterprise-level network servers and storage systems. Manage and administer complex enterprise-level network special technology projects related to enterprise-level network servers and storage systems. Support financial Perform root cause analysis of complex enterprise-level network servers and storage system problems and
player. He/she will also be expected to provide 3rd level product support and will be expected to perform projects timeously during UAT testing. · Provide 3rd level product support. · Working to analyse and identify internal and external stakeholders. · Attending weekly level 10 and daily stand-up meetings. · Attending all requests for assistance from the development team. Accountability · Ensure his/her code is version controlled
Team and will be responsible for ongoing 2nd/3rd level Customer support for multiple local/foreign-based will be responsible for providing specialist, high-level technical advice, and support for installing, testing software and related equipment. Responsible for high-level troubleshooting and system security, and ensures above they will be responsible for detailed accountability for times spent and actions taken Attend to our products and services. • Maintaining a high level of professionalism and customer service at all times
for the IT support team, while providing a high level of support and best practice knowledge to administrators learning goals of the school and ensuring high levels of uptime and availability, integration, and automation quantity indicators. Technical Support: Provide expert-level technical support and troubleshooting assistance vulnerability assessments Ensure vendors are held accountable for meeting SLA indicators. Perform and support Experience At least five (5) years of expert/advanced level skills and experience: Project managing the implementation
of CSIRT Security Platform Engineers who are accountable for detecting and monitoring escalated threats Platform Engineering is a people management role, accountable for fostering a collaborative and innovative IT/Computing
Are you ready to level up your career in the tech world? Our client has a thrilling opportunity that Management: Create and manage user accounts, permissions, and access levels within Citrix environments; Monitor
skills Responsibilities / Key Performance Areas: Accountability: Team Work Provide technical expertise for in compliance with policies and procedures. Accountability: Software Solution Design Apply Software Engineering for quality, security and compliance (SAS 70) Accountability: Software Solution Development Be able to successfully within SLA, and with minimum returns and/or bugs Accountability: Task Time Management Able to interpret project for reporting staff and personal work plans Accountability: General Communicate with team members or relevant