monitoring the Mainframe alerts/events providing first-level investigation on system-related issues and performing Ability to function on a team and possess good communication skills. PC/Workstation basic skills. 24x7 monitoring Mainframe systems. Respond to requests promptly and communicate results when required. Document events and participate Strong problem-solving ability and skills in communicating. Ability to work under pressure and work a variety Etiquette. Troubleshoot operational issues as 1st level support and notify appropriate support personnel
(internal and external) are required at an advanced level. This will involve algorithm/software development appropriately captured and produce advanced professional level reports, publications, conference contributions
(internal and external) are required at an advanced level. This will involve algorithm/software development appropriately captured and produce advanced professional level reports, publications, conference contributions
qualification (preferred)
Nagios or PRTG. Minimum 4 years' experience as a Mid-Level Support Engineer in a Call Centre environment dealing
with our dynamic team, team player and great communicator. Assists in achieving business objects and smooth (advantageous). Sound Reporting and excellent communication skills (English). Experience in presentations
Voice Engineer to join our team at a Technical Communication Client, known for its dynamic and ambitious partner negotiations Strong written and verbal communication skills Ability to manage time effectively M
of the English Language
capabilities and value of the company's services at all levels within the Private Sector. The ideal candidate