Work closely with cross-functional teams—IT, operations, and compliance. Impactful Role: Shape the future Stakeholder Collaboration: Work closely with IT, operations, and customer service. Communicate process changes
Ensure effective operational product support agreements in place with the Senior ICT Operations Manager. Contribute environments. Identify potential competitor markets. Operate within agreed mandates. Ensure service practices
through analysis. Report to; monitor and advise operational areas to manage trends through analysis for ad-hoc identifying and recommending effective ways to operate and add value to the client. Contribute to the providing feedback. Providing advice to key operational areas ensuring optimal resource allocation and
automation processes to streamline deployment and operations.
its effective adoption. Provide and identify operational opportunities, overall direction, guidance and liaises with Information Services and Technology operational teams and the Enterprise Architects researching environment and an understanding of present operational requirements to
ensure the JDE system meets business needs and operates efficiently. Experience Need a min 6 yrs. experience
technologies and industry trends and apply them to operations and activities. Prototyping and demoing to stakeholders
analytical skills, a deep understanding of banking operations, and the ability to effectively communicate and proposed changes on existing systems, processes, and operations. Provide subject matter expertise on banking
logged within ITSM tool as per the required operational processes.