professional services company servicing the South African, European and Australian markets with a focus on businesses and particular expertise in: 1. Insurance 2. Banking 3. Wealth and Investments 4. Retail 5. Telecommunication specific experience in: o AML (essential) and Banking audit experience o Experience with audit software Respect, Accountability, Client-driven, People-centred) and strong Ethics; • Ability to work under pressure experience as an Audit Manager. Must have AML and banking experience. Office based role. Offices are very
unresolved calls are escalated to the correct stakeholders. KEY RESPONSIBILITIES: Handle incoming calls Manage outbound calls Handle all inbound & outbound customer interactions Answer incoming calls within Service customers to provide installation and training Outbound calls to customers to provide feedback on queries Educational / N an advantage Professional Qualifications Call Centre / Financial Services experience will be an added Years Call Centre experience will be an advantage Other requirements Working knowledge of Banking systems/industry
Reference: HC003402-Retla-1 Purpose To lead the Data Centre Infrastructure and Cloud Computing Solutions team with full end-to-end solutions, including Data Centre Infrastructure design and build, Private, Public Sizwe governance model. Experience Required: Data Centre's Infrastructure and Hyperconverged technologies
Intermediate Systems Administrator: 1 Year FTC: Banking
The successful System Administrator administrate the Voice-of-the-Client tools for the Banking Client: Cemantica (Client journey scalability, and sustainability in line with the Banks Business Strategy.
Essential Qual
Assurer - Call Centre Our client is looking for a Quality Assurer to work at a call centre. Applicant
across the call centre, contributing significantly to our overall success. Operational Call Centre experience years of operational management experience in a Call Centre environment.
Skills
IT Service Desk Analyst - Gauteng A digital bank with a strong entrepreneurial identity and a high-performance WhatsApp requests and queries in an inbound call centre environment, maintaining standards of high customer service desk analysts possess competency in call centre management tools. Monthly Salary: Market related
IT Service Desk Analyst - Gauteng A digital bank with a strong entrepreneurial identity and a high-performance WhatsApp requests and queries in an inbound call centre environment, maintaining standards of high customer service desk analysts possess competency in call centre management tools. Monthly Salary: Market related
teams and ensure customer satisfaction, Transaction/Call Monitoring, Quality and ensuring that productivity Experience Requirements: 4-6 years of Internation Call Centre / BPO experience in insurance, sales & service businesses in data-led industries such as insurance, banking and financial services, healthcare, retail and insurance companies, nine of the top 20 global banks, and six of the top ten US health care payers. We teams and ensure customer satisfaction, Transaction/Call Monitoring, Quality and ensuring that productivity
teams and ensure customer satisfaction, Transaction/Call Monitoring, Quality and ensuring that productivity Experience Requirements: 4-6 years of Internation Call Centre / BPO experience in insurance, sales & service businesses in data-led industries such as insurance, banking and financial services, healthcare, retail and insurance companies, nine of the top 20 global banks, and six of the top ten US health care payers. We teams and ensure customer satisfaction, Transaction/Call Monitoring, Quality and ensuring that productivity