Driver's License, Relevant Degree or Diploma in IT plus ITIL certification, 4 plus years IT support experience Driver's License, Relevant Degree or Diploma in IT plus ITIL certification, 4 plus years IT support experience Driver's License, Relevant Degree or Diploma in IT plus ITIL certification, 4 plus years IT support experience
and/or a minimum of 3 years relevant IT experience ITIL Foundation and/or Incident Management Practitioners advantageous A proven track record of experience in the ITIL disciplines Experience in working with multiple and Technologies Excellent understanding of ITIL and ITIL Governance
Development Life Cycle (SDLC) processes, cloud computing, ITIL, COBIT Facilitation Investigation/ Fact Finding Oracle, Wed methods, Sharepoint, Rest, SOAP, SDLC, ITIL, Cobit
organizational, time management and prioritization skills ITIL Foundation (minimum) At least 8-15 years in a similar organizational, time management and prioritization skills ITIL Foundation (minimum) At least 8-15 years in a similar
organizational, time management and prioritization skills ITIL Foundation (minimum) At least 8-15 years in a similar organizational, time management and prioritization skills ITIL Foundation (minimum) At least 8-15 years in a similar
Should you wish to be considered
Degree. Management Development Program (NQF 6 - 7) ITIL Operations MCSE or relevant technical equivalent Project Management Certification TOGAF certification ITIL Service Design Certified Cloud Architect Business Experience as a technical team lead. Strategic planning ITIL Operations Should you wish to be considered for
of all Incidents and Service request according to ITIL standards • Follow up on existing and outstanding and accountability for incident management as per ITIL standards and best practice • Respond to all customers Basic understanding of IT governance and controls • ITIL foundation certification (Optional) • SAP first
Tech with industry recognized certifications like ITIL/ ITSM, PMP JOB DESCRIPTION Basic Functions: •Manage Tech with industry recognized certifications like ITIL/ ITSM, PMP