Equipment Configuration Preparing properly before attending to a site Liaising with suppliers and senior staff stand-by when required Completing training when not attending to a client Must be able to work and report without
Responsibilities: Coordinate daily appointments to attend to new installations and pending service orders
known errors in systems and services are being attended to and escalated
this not being done User calls and queries are attended to and resolved without any undue delay Users
progress. To monitor roll-out and go-live and to attend to any support issues and enhancements identified solutions To monitor roll-out and go-live and to attend to any support issues and enhancements identified
the role of Project Manager on certain projects; Attend to audit queries as and when required; and Perform
with Project Assurance and internal audit
PoE-based solutions such as IP Cameras and IP Phones. Attend to training and pass necessary certifications.
Engineer. Assist with onsite installations Log and attend to tickets using internal ticketing tool Monitor