responsible for any type of scam. Know the following basics. Duties: Windows Server support. Virtual environment support. Desktop support (Mostly Windows with 1 Mac). Basic Sonicwall support (Firewall). Emergency after hours
possess good communication skills. PC/Workstation basic skills. 24x7 monitoring of z-OS systems, providing events and participate in situation management to assist clients or other teams in response to issues. Solid Ticketing System. ITIL Foundation advantageous. Basic understanding and knowledge of Network systems.
of the position To provide basic and mid-level Desktop and network and basic server support to clients arena. IT is including all technical infrastructure basic servers/networking systems processes, desktop security
/>* Design/creative experience beneficial
* Basic understanding of Adobe creative suite (Photoshop
create wireframes, mockups and prototypes
* Basic understanding of UX/UI principals and best practices
incident handling, etc Duties are, but not limited to: Assist the Support team with escalated product problems help ensure that the solutions work successfully. Basic knowledge of electronics (use of multi-meter &
address reconciliation issues between systems. Assist in optimizing operations, conduct regular meetings equivalent degree/diploma required SQL certification or basic SQL knowledge necessary MS Excel working experience
software deployment, security updates and patches. Assist with month end processing and be able to work after years' experience Min 5 years IT support experience. Basic SYSPRO customization (e.Net, SRS, VB scripting)
point of contact for customers seeking technical assistance over the phone or email. Perform remote troubleshooting and hardware technical knowledge Customer Service Basic computer literacy especially in Microsoft applications
impact • Organisational and Administrative Skills • Basic salary: R6900 pm comm and icentives. The post Helpdesk
Angular etc.
- SQL Server or other Databases. Basic
database maintenance and creation.
- SQL