Description Our client is seeking a Delivery Manager / Account Manager for their Durban Offices. The About: With intensifying competition, service delivery manager requirements are dramatically escalating Today, almost every industry requires service delivery managers to meet end-user demands, solve customer The service delivery manager roles and responsibilities are varied, and the service delivery manager role service delivery manager works. Common service delivery manager skills and service delivery manager job
accounts from an IT service delivery perspective; Lead service delivery reviews on SLA adherence and with clients and internal stakeholders; Service Delivery Reviews: Participate in MBR/QBR reviews and new compliance and information security as part of service delivery. Work with internal audit teams to meet compliance compliance requirements; Client Liaison: Understand delivery requirements and communicate expectations to internal business processes, IT processes, and service delivery; Proficient in MS Office, MS Project, and Visio;
practices, agile product delivery and lean principles based on the client’s delivery approach as per the BA development and all requirement categories.
practices, agile product delivery and lean principles based on the client's delivery approach as per the BA scenario development and all requirement categories. Own decomposition of portfolio epic, features, elicitation for discovery and delivery, backlog refinement, dependencies, and enterprise delivery up to senior level
regarding pricing, delivery dates and payment terms; Determining lead times for the delivery of materials needed projects; Organising the delivery of materials; Co-ordinating with the delivery team to ensure that materials supplier records, documentation, invoices and delivery notes. Experience and Knowledge 2-3 years procurement
regarding pricing, delivery dates and payment terms; Determining lead times for the delivery of materials needed projects; Organising the delivery of materials; Co-ordinating with the delivery team to ensure that materials supplier records, documentation, invoices and delivery notes. Experience and Knowledge 2-3 years procurement
reports risks or areas of concern to management within own department and area of responsibility.
reports risks or areas of concern to management within own department and area of responsibility. Ensures compliance simultaneously. Strong customer engagement and delivery experience. Experience with Azure / Cloud concepts (Dynamics 365 / Power Platform / Azure) Agile project delivery experience Ability to address/rationalize application
team, you'll have the autonomy to structure your own ways of working, supported by leadership. This is and processes Ensuring successful high-quality delivery of your project that adds value to your customer's driving a development team towards successful delivery A passion for delivering well-crafted solutions