ifications:ISTQB Foundation Level or equivalent certification is a plus.
satisfactory levels in Customer questionnaires To deal with the day-to-day Incident volumes to a high level of of service To provide an exceptional level of service to all our clients To ensure that all Incidents/Requests
satisfactory levels in Customer questionnaires To deal with the day-to-day Incident volumes to a high level of of service To provide an exceptional level of service to all our clients To ensure that all Incidents/Requests
recommend actions where required
recommend actions where required Act as a third level support to the cloud infrastructure operations team Optimization practices. Essential Qualifications - NQF Level Advanced Diplomas/National 1st Degrees Preferred certification (VMware preferable) Minimum Experience Level 8-10 Years IT infrastructure and operations experience
issues raised by the business Maintain appropriate levels of procedural documentation Adhere to appropriate (recommended) Problem solving exposure at business level Commitment to performing routine as well as investigation/analysis hours if required Highly organized with a high level of customer focus Excellent time management Accurate
recommend actions where required Act as a third level support to the cloud infrastructure operations team Optimization practices. Essential Qualifications - NQF Level Advanced Diplomas/National 1st Degrees Preferred certification (VMware preferable) Minimum Experience Level 8-10 Years IT infrastructure and operations experience
for the IT support team, while providing a high level of support and best practice knowledge to administrators systems across the organization, ensuring high levels of uptime and availability, integration, and automation enterprise-level network servers and storage systems. Manage and administer complex enterprise-level network special technology projects related to enterprise-level network servers and storage systems. Support financial Perform root cause analysis of complex enterprise-level network servers and storage system problems and
satisfactory levels in Customer questionnaires To deal with the day-to-day Incident volumes to a high level of of service To provide an exceptional level of service to all our clients To ensure that all Incidents/Requests
satisfactory levels in Customer questionnaires To deal with the day-to-day Incident volumes to a high level of of service To provide an exceptional level of service to all our clients To ensure that all Incidents/Requests