specifications, user guides, and training materials. Training and Support: Provide training and support to end-users 6. Creation of comprehensive documentation and training materials. - Strong communication and documentation Provision of training and support to end-users and stakeholders. - Experience providing training and support
recurring incidents) User (including superusers) training needs assessments Documentation of implemented changes where required Training Identifies individuals who should be trained/up-skilled and provides Assist and ensure business-relevant documentation (training and scenario documentation down to process steps) Identifies training needs for end-users and review training material for both initial training and follow assessment of user skills Apply/recommends changes to training documentation where unclear or insufficient information
specialist, assisting all round with upgrading, training and driving new technology for the business, ensuring all LHM divisions Ability to provide specific training to end users Review business requirements and
performance.
Minimum experience required
On the job training to be provided when entering this position:
performance.
Minimum Experience
SAP CPI On the job training to be provided when entering this position:
the Department of Higher
of errors Provide user support and training and development training material as and when required Feedback
Implementation and Training : Implement the enhanced or new BI solution. Train users and create documentation
end-user training efforts in preparation for go-live Ensure feedback is provided by the Training team and and People Partners that all training has been completed Coordinate the creation of Quick Reference Guides support and execute the change through appropriate training and engagement Manage and coordinate Go-live and