and digital solutions, offering comprehensive services across diverse industries. Operating worldwide reach their full potential. About the Role: The Service Delivery Manager will be responsible for leading personnel; Lead client engagements to ensure consistent service delivery; Contribute to business development in
of cloud configuration/s
Who are we? Intellinexus is a business-led data and business intelligence consultancy that empowers organisations with data-driven decision-making capabilities. We combine innovation and expertise with access to the best talent to help organisations become smarter, more agile, and more resilient to
of cloud configuration/s
the ICT services sector is looking for a Service Delivery Manager to join their team. The Service Delivery Delivery Manager (SDM) is responsible for the service relationships with one or more customers and is accountable improvement and development of service. This role manages the customers' service level expectations and monitors monitors, reports on, and drives service performance on behalf of the customer through relevant internal Take full responsibility for any in scope monthly service / project reviews and identify opportunities for
the IT Service Delivery management team whose mission is to provide uninterrupted client services and IT other IT service management processes, functions, and overall IT service delivery. Service Management processes and support the operation of end-to-end IT services delivery and management processes. Build documentation timely basis. Design and implement a continual service improvement process for Problem Management. Configuration and templates. Define and control components of services and infrastructure and maintain accurate configuration
knowledge of the Municipal Finance Management Act, Municipal Structures Act, Municipal Systems Act, and expected results. People in this role must be service oriented in proactively identifying and responding
ensuring seamless functionality and uninterrupted service delivery. Develop and implement operational policies standards governing the operation of financial services and mobile banking platforms. Implement risk management and mitigate operational risks. Collaborate with legal and compliance teams to address regulatory concerns systems. Ensure that the company complies with all legal and regulatory requirements. Stakeholder Communication: external partners, vendors, and service providers to optimize service delivery and enhance operational
infrastructure asset management company, we support municipal clients to optimise their asset portfolio and
with relevant directives, standards, technical, legal, industry or trade requirements