As the IT Service Management Administrator, you will be responsible for providing the general support a deep understanding of ITIL and experience in service delivery, incident, and problem management, change management, request management, CMDB and continuous service improvement. If you are a dynamic professional RESPONSIBILITES: Administer and maintain the ITSM service desk platform FreshService Customize the ITSM tool workflows, automation rules, and service catalogue items. Define and manage service-level agreements (SLAs).
iOCO Infrastructure Services: Where Challengers and Innovators Thrive.
We are currently hiring X2 Service Desk Agents I to join our IT support team. As Service Desk Agents, your Years’ experience in an IT service desk environment
You've arrived at iOCO Infrastructure Services (iOCO IS), where we are all about delivering outstanding
Requirements:
currently looking to employ a Level 1 IT Field Service Technician based in Port Elizabeth. A wonderful
looking to employ a Regional Sales Manager – Managed Service. To create, develop and maintain customer accounts opportunities, sell and promote the Company's products and services, and manage customer accounts in the defined geographical banking solutions, third party processing, managed service solutions, communications, payment switching systems
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solid mix of sales and service management experience. Extensive sales, service and p ipeline management products. Responsible for overseeing sales and service on printers, laptops, desktops, servers and storage and similar brands essential. Extensive sales, service and p ipeline management. Management of sales team products. Responsible for overseeing sales and service on printers, laptops, desktops, servers and storage
limited to: Attend to field service calls. Attend to workshop repair calls. Service, maintain, and repair customer accurately update and close service calls. Attend to a target of 5 service calls per day subject to availability requirements. Attend to service calls in the Eastern Cape region. Attend to service calls within required with the service controllers and report back to the service controllers with regard to service calls. Continually Continually communicate with the service controller regarding customers machines the status of the machine
Managed IT services company based in the US, seeks a Dynamics Sales/Customer Service CRM Technician Technical customizing the Customer Service and Sales modules is needed. Sales and Service Process Optimization: Familiarity rules to streamline sales and service operations. Knowledge of Customer Service Workspace is a huge PLUS Problem-Solving Dynamics Solid experaince on the Sales and Customer service module. R48 000- 80 000 PM
integrating multiple enterprise-wide and third-party services. Qualifications: Bachelors degree (or equivalent) DevOps Knowledge of SSL encryption and other web service security implementations Experience with back-end development in Java Familiarity with RESTful and SOAP services Proficiency in data formats such as XML and JSON integrating multiple enterprise-wide services and third-party services