beneficial but not a must.
Assurer - Call Centre Our client is looking for a Quality Assurer to work at a call centre. Applicant
Response Centre, ensuring seamless support for their app users.
store(s)/data warehouse(s)/data mart(s) Provide support as required to ensure the availability and performance roles / positions. For more information contact: B Mabaso 011 622 9526 Monthly
WhatsApp requests and queries in an inbound call centre environment, maintaining standards of high customer Ability to provide first time resolution by using available tools. In-depth and current knowledge of computer service desk analysts possess competency in call centre management tools. Monthly Salary: Market related
WhatsApp requests and queries in an inbound call centre environment, maintaining standards of high customer Ability to provide first time resolution by using available tools. In-depth and current knowledge of computer service desk analysts possess competency in call centre management tools. Monthly Salary: Market related
24/7 Response Centre, ensuring seamless support for their app users. Be readily available to provide rapid Experience with Agile software development and call centre/logistics environments. Excellent communication ability. Contact Phindi a t phindileme-merge.co.za or call her at 011 463 3633 to discuss this and other opportunities
B Degree
Certified Information Systems Security Professional (CISSP)
CISM Certified Information
/>Cybersecurity event detection and investigation.
Centre for Internet Security (CIS) controls, standards
assessment.
Managing the Security Operations Centre (SOC)
documentation and handover to maintenance / call centre and accepting handover from presales for new engineer role PABX certifications Avaya IPO, ACCS (call centre) certifications and experience Solid networking and maintenance of VoIP based PABX systems and call centres Working knowledge of different provider links