technical department Manage Technical department and ensure high level of customer services, this includes installers and end-users Min. 10 years exp as a Tech Service Manager Must have security product knowledge and
will manage the technical department, training academy and ensure the correct level of product knowledge Summary of your areas of responsibility: Technical Department Training Academy Product Knowledge and Solutions areas of responsibility: Technical Department Manage Technical Department Ensure high level of support to administration Experience required: Management of Technical Services Management of Training Academy Management of Internal Solutions 10 to 15 years work experience as Tech Service Manager The following competencies are required
on AV equipment usage
Ltd for a IOT Services Administrator, based in Woodmead, reporting to the Team Lead: Service Delivery. Job decisions within the responsibilities of the Nashua Service Operating Centre. Data analyst responsibilities requirements, activities, and design. The IOT Services Administrator develops analysis and reporting control plans to identify improvements. Oversee IOT Services and total responsibility of the Nashua ProAct second line support communication from Nashua Service Desk Define and manage System activities Manage
The service desk manager is responsible for managing daily operations of the service desk, managing the the service desk team, representing the team to other stakeholders, and helping to ensure that the service improving. To meet these many demands, a good service desk manager must have: The ability to build a understanding of the strategic vision for the service desk and the ability to set the long-term direction Knowledge and understanding of best practices for service management. Strong communication skills, including
Clients to experience a positive difference in service levels and ensure that a high standard is maintained
Clients to experience a positive difference in service levels and ensure that a high standard is maintained
a Data Centre Service Delivery Manager to be based in Cape Town. The Data Centre Service Delivery Manager ensuring the efficient and effective delivery of services within a Data Centre environment. The position overseeing the day-to-day operations, managing service delivery teams, and maintaining a high level of customer satisfaction. This includes overseeing service level agreements (SLA's), coordinating with internal implement service delivery strategies to meet business objectives. Monitor and manage service levels, ensuring
Senior Service Controller within our Service Deparment. They will be responsible for all service related attend to new installations and pending service orders Load service orders to system Coordinate with Project recon for technical team Client communication and service delivery Requirements: Matric Certificate Relevant will be beneficial 3 - 5 Years relevant Client Service Experience 2 - 3 Years stock experience 2 - 3 Years
Reference: CPT000407-CB-2 We require a Field Service Technician with audio visual experience and solid training on AV equipment usage Management of AV service requests and incident reporting Checking of audio-visual meetings and/or events Reporting service escalations to Company Service Desk for any issues that cannot always of the highest standard and functioning correctly Making sure DSTV distribution is working throughout