The Technician will provide technical support to stakeholders including salespeople and customers. They
ities:
Purpose of role: The Technician will provide technical support to stakeholders including salespeople and functions Main responsibilities: ● Ensure that technical support is provided on company products, by understanding and nature of problems requiring extended technical support services ● Prioritize and schedule problems and sales organization. ● Ensure that technical assistance, support and specification review with sales
experience 1+ year
Tech, you will be responsible for providing technical support and troubleshooting for computer systems,
Key IT Responsibilities:
Technical Support:
You will be responsible for leading our technical support team to provide excellent customer service you should be able to ensure high-quality technical support and increase client satisfaction. Responsibilities Establish best practices through the entire technical support process Follow up with customers to identify
efficient operation of all IT systems Provide technical support and troubleshooting for IT systems and software software Respond to IT issues; offer technical support across the company and other branches Implement company compliance with requirements Offer technical support to company staff and troubleshoot pc problems
activities. Provide assistance with respect to technical support on civil related issues. Ensure effective
generators. Provide assistance with respect to technical support on generator issues. Ensure alignment with
existing Group Business Platforms and provides technical support to end users.
The Group Business
configuration
· Product Development
· Technical support
· System Management
· Reporting