Experience Microsoft 365 & SharePoint Admin Centre Email Migrations Networking Setup, Maintenance
Logging, following up, testing and resolving of call bug tracker. Investigate and provide feedback to Liaison Contact Client to clarify requirements Update calls with clear understanding of expected outcome Upfront
allocation of incoming calls and assisting Engineers / involved parties in ensuring all calls are attended to to and closed.
following up on calls
logging and following up on calls Log calls on behalf of clients Test completed calls or queries from clients
such as Microsoft Defender ATP, Azure Security Centre, Windows Defender Firewall
If you are
/>DRIVE THE ORGANISATION CULTURE WITHIN YOUR OWN CENTRE
PROVIDE LEADERSHIP
support. To resolve first level calls and only forward relevant first-level calls to appropriate second and support actions taken and to be taken for each logged call until its successful completion. To interact with and Business Process Owners. Investigate repeat calls and take appropriate corrective action Ensure all
Reference: NPr001027-SDU-1 Calling all Creditors Managers in Gauteng Duties : Management and development
Reference: NPr001027-SDU-1 Calling all Creditors Managers in Gauteng Duties : Management and development